- We provide 24 months warranty on all our products.
- The warranty covers manufacturing defects and material defects. It does not apply to defects resulting from wear and mechanical damage to the material.
- Claims of printing errors (logos, numbers, inscriptions, etc.) must be submitted in writing within 5 days of receipt of the product.
- Please send the claim after prior agreement to the address of the company, attach copies of the invoice and description of the claim.
- After receiving the claim, we will review and agree on the next steps.
- By no means send a cashback claim, we can not accept such a shipment.
- The normal claim period is 30 days. We encounter complaints about our products very rarely, but we usually handle them within one week.
We believe you will not need to claim our products. If so, we are ready to face this situation and do everything for your satisfaction because we care about the good name of our company.
Provide feedback in the following manners:
Phone: +1 403 819 9000